Terms and Conditions for Jet Wash Services

Introduction

Welcome to Jet Wash. These Terms and Conditions govern your use of our jet wash services. By accessing or using our services, you agree to abide by these terms. Please read them carefully.

Service Description

Jet Wash provides high-pressure cleaning services for residential and commercial properties. Our services include:

• Exterior Building Cleaning: Removal of grime, mold, and stains from building surfaces.
• Vehicle Washing: Comprehensive cleaning for all types of vehicles.
• Driveway and Patio Cleaning: Elimination of oil stains, moss, and dirt accumulation.
• Deck and Fence Cleaning: Restoring the appearance of wooden structures by removing dirt and mildew.

Booking and Scheduling

To schedule a jet wash service, you may:

• Visit our website and use the online booking system.
• Call our customer service hotline during business hours.
• Send an email request with your preferred date and service requirements.

We strive to accommodate your scheduling preferences; however, all bookings are subject to availability.

Payment Terms

Payment for our services is due as follows:

• Upon Booking: A deposit may be required to confirm your appointment.
• Completion of Service: The remaining balance is payable once the service is completed to your satisfaction.
• Accepted Payment Methods: We accept major credit cards, debit cards, and electronic bank transfers. Cash payments may also be accepted.

All prices are inclusive of applicable taxes unless otherwise stated.

Cancellation and Rescheduling

If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Failure to provide adequate notice may result in cancellation fees.

• Cancellation Policy: Cancellations made less than 24 hours before the scheduled service may incur a fee equivalent to 50% of the service cost.
• Rescheduling Policy: We will make reasonable efforts to accommodate rescheduling requests, subject to availability.

Customer Responsibilities

Customers are expected to:

• Provide access to the property during the scheduled service time.
• Remove any valuable or fragile items from areas to be cleaned.
• Inform us of any specific requirements or concerns prior to service commencement.

Property Access

Ensure that the technician has unobstructed access to all areas requiring cleaning. If access is restricted, additional charges may apply.

Preparation for Service

Depending on the type of service, some preparation may be necessary, such as moving vehicles away from washing areas or ensuring that drainage areas are clear.

Liability

Jet Wash strives to perform all services with the highest level of care; however, customers acknowledge that:

• While we take precautions to prevent damage, unforeseen circumstances may occasionally result in property damage. In such cases, our liability is limited to the cost of rectifying the damage.
• Jet Wash is not liable for pre-existing damages or issues that are present before the commencement of our service.

Warranties and Guarantees

We offer a satisfaction guarantee to ensure that our services meet your expectations. If you are not satisfied with the quality of our work, please notify us within 48 hours, and we will address the issue promptly.

• Service Guarantee: We guarantee that our work will be performed professionally and in accordance with industry standards.
• Resolution of Complaints: Any complaints or disputes will be handled in a fair and timely manner to reach an amicable resolution.

Privacy Policy

Jet Wash is committed to protecting your privacy. We collect and use your personal information solely for the purpose of providing and improving our services. We do not share your information with third parties except as required by law.

Intellectual Property

All content, logos, and materials provided by Jet Wash are the property of Jet Wash and are protected by copyright laws. Unauthorized use or reproduction of these materials is prohibited.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Jet Wash operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that area.

Amendments to Terms

Jet Wash reserves the right to modify or amend these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our platform. It is the responsibility of the customer to review the terms periodically.

Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining terms will remain in full effect.

Entire Agreement

These Terms and Conditions constitute the entire agreement between the customer and Jet Wash regarding the use of our services and supersede all prior agreements and understandings, whether written or oral.

Acceptance

By using Jet Wash services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.